 Jose
Silverio (right),
Owner of Jackson Market |
Jackson Market is the new name at 728 Dudley St
but
that's not all that's new.
We spoke with the owner,
Jose
Silverio. He and his assistant, Eladio Reyes, have been
welcoming
customers and visitors for about a week.
After he bought the
store Jose made major changes to the layout. "Why,"
I asked,
"have you made so many changes?" His answers strongly reflect
his
attitude about life.
He cares about people, and whether he is in
conversation with a friend or helping a customer, his attitude is the
same. He wants to be of service, he wants you to feel that
you
are special, he wants to build a relationship with you and he wants you
as a permanent friend.
Jose did not feel comfortable with the prior
layout. He said it was too hard to find what you're looking
for and too easy to get lost in the aisles.
"What can I do," he wondered, " to make my merchandise easier to find
and to create a pleasurable experience in the store while
shopping?" By relocating the shelves and coolers along the
outside walls, he created a large open space in the
center. It's now so easy to see where
everything is in the store.
In fact while we were there, we heard a customer say to
her husband: "It's so much bigger than before."
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A Business Welcome Wagon
We explore some of the advantages of having a formal "New Business Welcome Guide" run by Main Streets but where Upham's Corner News could help out, providing an official community welcome as well as gathering contact information.
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UC News - Issues Published
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